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Repeat Prescriptions
Ordering a Repeat Prescription
Please follow the guidelines and choose the right option for you.
Please allow three working days for your prescription to be processed.
We do not accept repeat prescription requests over the phone.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
The NHS App
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Use Online Services
The easiest way to order your prescription is by using our online services.
Online Form
If you're not registered with our online services, you can use our online form
Order your repeat prescription via our online Repeat Prescription form. No account required.
Your Local Pharmacy
Pharmacy Ordering / Collection Service
Pharmacies offer a prescription collection service from our Practice
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
In Person
You can order in person by returning the right-hand half of a previous prescription for the required medications.
Or, you can submit a handwritten request. You may also write out an order for someone else. You must include the patient's name, date of birth and requested medication.
By Post
You can post your prescription slip or written request to us at the Practice.
If you're unable to collect your prescription from the surgery, please include a stamped, addressed envelope for return by post. Please allow at least seven days if requesting your medication by post.
If you have more that one repeat prescription please try and order all your items together.
Clearly indicate where you would like the prescription form sent to on the repeat prescription request form. We can send you prescription to one of the following nominated chemists:
- Delmergate, 145 Reculver Road
- Bornos, 159 Station Road
- Boots, 161a Station Road
- Boots, 116 Mortimer Street
- Lloyds Pharmacy, 91 Sea Street
- Delmergate, Broomfield Road
- Park Pharmacy, King's Road
- Holborn Pharmacy, Greater London
- Sainsburys, Whitstable
- Delmergate, 269 Reculver Road
We can also send your prescription to your home address, but remember to enclose a stamped addressed envelope. Alternatively, you can collect your prescription form from the surgery.
Either deliver or post your repeat prescription request form to the surgery.
If you are receiving any medication, which is not on your request form, please add this clearly on a request slip and this may be added after verification with the doctor. This may take longer than 3 working days.
Hersden Surgery has a dispensary on site for patients who live more than one mile from a chemist, however no delivery service is available.
Medication Queries
Please get in touch with the surgery to raise a query about your medication.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
When going abroad you can take your NHS medications with you.
Please visit the NHS website for the latest Prescription Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Further Information
Electronic Prescription Service
The Electronic Prescription Service (EPS) sends electronic prescriptions from GP surgeries to pharmacies. Eventually EPS will remove the need for most paper prescriptions.
Electronic Repeat Dispensing
Learn about the benefits of Electronic Repeat Dispensing and how to set it up.
Care Quality Commission
Rating: Good
St Anne's Surgery
161 Station Road
Herne Bay
Kent
CT6 5NF
Telephone: 01227 742226
Beltinge & Reculver Surgery
269 Reculver Road
Beltinge
Herne Bay
CT6 6SR
Telephone: 01227 374902
Hersden Surgery
St Alban's Road
Hersden
Canterbury
CT3 4EX
Telephone: 01227 710416